General Manager, CliniKids
BSc MClinAud MBA
Gemma Upson has been Clinical Services Manager at Telethon Kids Institute since September 2017, responsible for the strategic and operational management of the newly created clinical services in early childhood development and autism interventions.
Gemma has extensive experience in running clinical services for all ages in private and public settings. In her previous roles she was instrumental in broadening the number and types of clinical services offered as well as expanding multiple locations. Gemma is passionate about leading and developing high performing teams and systems to deliver exceptional client care in the health industry.
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Publications
July 2024
Support Preferences and Clinical Decision Support Systems (CDSS) in the Clinical Care of Autistic Children: Stakeholder Perspectives
Clinical decision support systems (CDSS) are increasingly utilised within healthcare settings to enhance decision making. However, few studies have investigated their application in the context of clinical services for autistic people, with no research to date exploring the perspectives of the key stakeholders who are, or in the future may be, impacted by their use.
Autism Spectrum Published research Autism Research Subsite: CliniKidsApril 2023Estimated Therapy Costs and Downstream Cost Consequences of iBASIS-Video Interaction to Promote Positive Parenting Intervention vs Usual Care Among Children Displaying Early Behavioral Signs of Autism in Australia
The growing global prevalence of autism spectrum disorder is associated with increasing costs for support services. Ascertaining the effects of a successful preemptive intervention for infants showing early behavioral signs of autism on human services budgets is highly policy relevant.
Autism Spectrum Published research Academic Biostatistics Early Childhood Development Autism Research School Attendance Subsite: CliniKidsSeptember 2022Factors Influencing Postoperative Experiences in Adult Cochlear Implant Recipients: A Multistakeholder Perspective
To explore factors influencing postoperative experiences of adult cochlear implant (CI) recipients, determine the impact of each factor, and conceptualize recipients' postoperative journey.
Published research Subsite: CliniKidsNovember 2020What Influences Decision-Making for Cochlear Implantation in Adults? Exploring Barriers and Drivers From a Multistakeholder Perspective
To explore the factors influencing the uptake of cochlear implants in adults, determine the impact of each factor, and to conceptualize the journey to implantation from a multistakeholder perspective. Concept mapping was used to integrate input from multiple stakeholders, each with their own experience and expertise.
Published research Subsite: CliniKids -
Education and Qualifications
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Active Collaborations